Business Operations Coordinator (FL, Boca Raton)

MPLT Healthcare

With years of healthcare and physician staffing experience, MPLT Healthcare has the knowledge, resources, and proven industry commitment to help facilities meet the increasing demands of today?s rapidly changing healthcare landscape. We specialize in placing highly qualified physicians and advanced practice clinicians in locum, locum-to-perm, and direct hire staff positions. We will always be people helping people as we strive to earn the long-term loyalty of our clients, providers, and employees through our dedication to selfless service, a relentless focus on quality, and a culture of excellence.

Overview

The Business Operations Coordinator is responsible for overseeing daily office operations, supporting credentialing functions, and ensuring the workplace runs smoothly and efficiently. This role serves as the central point of contact for facilities, vendors, and staff, while also providing key support to internal teams including Marketing and Credentialing.

Office Administration Duties

• Oversee general office operations and maintenance, including:

• Act as main contact for power outages.
• Serve as primary contact for cleaning company and crew; ensure office areas are properly cleaned and maintained.
• Coordinate appliance repairs.
• Troubleshoot and resolve printer/copier issues.
• Manage postage meter vendor contact.
• Control and troubleshoot A/C systems; schedule service calls as needed.

• Monitor the front door and greet visitors in a professional manner.
• Manage the HQ email inbox; distribute emails to the appropriate team members.
• Purchase and manage office supplies, equipment, and maintain proper stock levels.
• Oversee maintenance of office facilities and equipment.
• Order, maintain, and stock coffee stations and kitchen products.
• Perform Costco runs for snack cart supplies and other last-minute office needs.
• Support general office cleanup and communicate additional needs to the cleaning company.
• Sort and distribute USPS mail; scan and route as necessary.
• Book internal employee travel.
• Partner with Marketing to secure hotels for trade shows and employee events.
• Assist the Marketing team with company events.
• Coordinate ordering of company breakfasts and lunches.

Credentialing Support

• Manage the credentialing email inbox:
• Distribute emails to the correct team member.
• Send out initial credentialing packets.
• Complete work history verifications.
• Request claim history reports.
• Process Certificates of Insurance (COI) requests.
• Distribute credentialing checks to in-house and remote employees.
• Format, email, and print Matrix spreadsheets for meetings.
• Monitor company fax email inbox and distribute accordingly.
• Send and manage Team Present forms via DocuSign (TeamHealth, Cox, Sound, RadPartners, etc.).
• Conduct proactive internal credentialing for completed credentialing packets when a provider does not yet have a confirmed match.
• Generate and distribute MD Staff reports (e.g., licensed per state, internal reappointments, hospital privilege expirations).